PRIVACY POLICY

Type of website: Medical Spa

‍Effective date: January 1, 2026

New Day Medspa (“New Day,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule appointments, or communicate with us, including via SMS text messaging.

1. Information We Collect:
We may collect the following categories of information:

Personal Information
- Full name
- Email address
- Mobile phone number
- Mailing address
- Date of birth
- Payment information

SMS Information
- Mobile phone number
- SMS opt-in consent data
- Messaging history

Technical Information
- IP address
- Browser type
- Device information
- Cookies and tracking data

Usage Information
- Pages visited
- Appointment requests
- Form submissions
- Interaction data

2. How We Use Your Information:
We use collected information to:
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- Schedule and confirm appointments
- Send service updates and reminders
- Respond to inquiries
- Process payments
- Improve website functionality
- Send promotional offers (where consent is provided)
- Send SMS messages when you have opted in‍
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Message frequency may vary. Message and data rates may apply.

‍3. SMS Communications & Opt-In
If you provide your mobile number and opt in to receive text messages:

- You agree to receive appointment reminders, service updates, and promotional messages from New Day Medspa.
- Consent is not a condition of purchase.
- Message frequency may vary.
- Message and data rates may apply.

You may opt out at any time by replying:
- STOP to cancel
- HELP for assistance

You may also contact us at [email protected] to be removed from messaging.

4. Information Sharing:
‍We do not sell your personal information.
‍
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
‍
Information may be shared with trusted service providers who assist in operating our business, such as:
- Appointment scheduling platforms
- Payment processors
- Customer service providers

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We may disclose information if required by law.

5. Cookies & Tracking Technologies:
We use cookies and tracking technologies to:
- Improve website performance
- Analyze traffic using tools such as Google Analytics
- Support advertising platforms such as Meta and Google Ads

These tools may collect device identifiers and browsing behavior.

You may disable cookies through your browser settings.

6. Data Security & Retention:
We implement industry-standard administrative, technical, and physical safeguards to protect your information.

Data is retained only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes

Access to personal information is restricted to authorized personnel.


7. Your Privacy Rights:
Depending on your state of residence, you may have the right to:
- Access your personal information
- Request correction
- Request deletion
- Withdraw consent

To exercise these rights, contact: [email protected]
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We will respond within the timeframe required by applicable law.

8. Changes to This Policy:
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

9. Contact Information:
If you have questions regarding this Privacy Policy or SMS communications, please contact: New Day Medspa [email protected]